PHARMACEUTICAL SALES REPRESENTATIVE

Customer Retention: Regularly engage with existing customers to ensure their needs are met and to maintain strong, ongoing relationships. Address customer inquiries and concerns promptly to ensure high levels of customer satisfaction and loyalty. Monitor customer purchase patterns and provide recommendations to enhance their experience.

Client Visits: Plan and execute daily visits to clinics, pharmacies, and healthcare providers to promote products. Conduct face-to-face meetings to build rapport and understand the specific needs of each client. Provide product information, samples, and promotional materials to clients.

Lead Generation: Identify potential customers through market research and networking. Build and maintain a comprehensive list of prospects to target for future sales opportunities. Leverage industry events, conferences, and seminars to expand the prospects list.

Cold Calling: Initiate contact with potential customers via cold calls to introduce products and services. Develop strategies for effectively pitching to new prospects and overcoming objections. Track and follow up on cold call outcomes to convert leads into sales.

Reporting & Presentations: Compile and analyze sales data to create detailed reports for management review. Develop and deliver persuasive sales presentations to potential and existing clients. Tailor presentations to address the specific needs and interests of different clients.

Order Communication: Maintain clear and consistent communication with customers regarding new orders, delivery schedules, and any changes. Coordinate with the logistics and teams to ensure timely and accurate order fulfillment. Follow up with customers post-delivery to confirm satisfaction and address any issues.